To set up Convertmind for future growth and new exciting features we've changed our authentication method.
The current Google Account sign up & in method is replaced with email/password authentication.
Why?
We're aiming to add support for sharing access to multiple users, e.g. sharing access to a colleague within your company. As a first step you can now already share your new credentials with a trusted party without having to share your Google Account login details. Another feature we'll be working on is adding additional data-sources, such as Google Ads, Search Console and/or Facebook Ads. To support these new feature we have to change the authentication method.
What does this mean for me as an existing user?
We understand this is a big change for our existing users. Here's what happens:
  • The way you sign in to Convertmind changes.
  • We've created a new sign-in screen where you can only sign in with an email and password.
  • You've received an email with a password reset link, use this to set your password.
  • Didn't get our password reset e-mail? You can reset your password by going to
    forgot my password
    and entering your communication email.
When?
This change will be rolled out in the next couple of days.
Need any help or have any questions?
Our support team is ready for you if you face any issues getting accessing your account. Simply send an email to support@convertmind.com or use the live chat.